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Outlook Error Codes List

admin — Wed, 19 Feb 2025 13:51:47 +0000

Microsoft Outlook is a widely used email client, but like any software, it can encounter errors that disrupt functionality. These errors often appear as specific codes, each indicating a different issue, such as connectivity problems, authentication failures, or corrupted data files. Understanding these error codes can help users diagnose and resolve issues quickly, minimising downtime and frustration.

Some errors are simple and can be fixed with basic troubleshooting, while others may require advanced solutions. This guide provides a comprehensive list of common Outlook error codes along with their meanings and possible fixes. Whether you’re an IT professional or an everyday user, this resource will help you navigate Outlook issues with confidence.

IMAP and POP3
An error occurred with the subject ‘test‘.
Account: ‘mail.domain.com’, Server:’mail.domain.com’, Protocol: SMTP,
Server Response: ‘550 External MTA’s must be authenticated in order to send e-mails’, Port: 25, Secure(SSL): No, Server Error: 550.
Action: Ensure “Outgoing Server Requires Authentication” is checked.

IMAP and POP3
The connection to the server failed.
Account: ‘mail.domain.com’,
Server:’mail.domain.com’, Protocol: SMTP,
Port: 255, Secure(SSL): No, Socket Error: 10061.
Action: Port 255 is incorrect. Use Port 25 or 26.

IMAP
The server rejected your login. Please check your username and password.

POP3
There was an issue logging into your mail server. Password was rejected.
Account: ‘mail.domain.com’, Server:’mail.domain.com’, Protocol: POP3,
Server Response: ‘-ERR Login failed.’,
Port: 110, Secure(SSL): No.
Action: Ensure you’re using the full email address as the username. If needed, reset your password.

IMAP
The host ‘mail.domain.com’ could not be found. Verify that the server name is entered correctly.

POP3
The host ‘mail.domain.com’ could not be found. Verify that the server name is entered correctly.
Account: ‘mail.domain.com’, Server: ‘mail.domain.com’, Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004.
Action: Check for typos in the domain name. If it’s still not working, try using the server’s IP address.

IMAP
Authentication failed. The methods supported by your IMAP server are not compatible with your computer.

POP3
Unable to log in using Secure Password Authentication.
Account: ‘mail.domain.com’, Server: ‘mail.domain.com’, Protocol: POP3,
Server Response: ‘-ERR Invalid command.’, Port: 110, Secure(SSL): No.
Action: Uncheck “Log on using Secure Password Authentication” (SPA).

IMAP
The connection to the server failed.

POP3
The connection to the server failed.
Account: ‘mail.domain.com’, Server: ‘mail.domain.com’, Protocol: POP3, Port: 1100, Secure(SSL): No, Socket Error: 10061.
Action: The incoming port is incorrect. Use Port 110 for POP3 and 143 for IMAP.

IMAP
Your server unexpectedly terminated the connection. Possible causes: server issues, network problems, or inactivity.

POP3
Your server unexpectedly terminated the connection. Account: ‘mail.domain.com’, Server: ‘mail.domain.com’, Protocol: POP3,
Port: 110, Secure(SSL): Yes.
Action: You’re using a secure connection with the wrong incoming port. Use Port 993 for IMAP and 995 for POP3.

IMAP only
The specified Root Folder ‘public_html’ could not be found or created.
Action: Leave the “Root folder path” field blank for IMAP accounts.

0x800CCC65 – This error occurs when a firewall (e.g., Zone Alarm) or antivirus software (e.g., NOD32, Norton, McAfee) blocks outgoing mail server connections. Temporarily disable these programs and check if the issue persists.

0x800CCC67 – This error is usually caused by one of the following: the ISP blocking port 25, a firewall or antivirus blocking SMTP, or incorrect Outlook account settings. Change the SMTP port to 26 and disable any security software to test the connection.

0x800CCC78 – The sender address must be a complete email address, not just a username. Update your account settings in Outlook or Outlook Express to use a full address (e.g., username@mydomain.com).

0x800CCC79 – This error indicates that SMTP authentication must be enabled before POP authentication. Verify your email client settings and enable SMTP authentication.

0x800CCC92 – This error suggests an issue with the email account’s password or possible corruption. Log in to cPanel to verify the password or recreate the email account if necessary.

0x8004210B – This is a client-side issue. Refer to the Microsoft support documentation: https://support.microsoft.com/kb/827349.

0x8004210A – This is also a client-side issue. More details are available at https://support.microsoft.com/kb/827349.

0x800C0133 – This error indicates a corrupted Outlook Express mail store. Visit the Microsoft newsgroup for potential fixes: https://www.microsoft.com/communities/newsgroups/en-us/…. If the issue persists, consider disabling your antivirus scanner’s Outlook Express integration using the instructions here: https://www.microsoft.com/communities/newsgroups/en-us/….

0x800CCC19 – This error may be caused by local antivirus software. Refer to the Microsoft documentation for troubleshooting: https://support.microsoft.com/kb/813518.

0x800CCC0D – This error has common fixes outlined in the Microsoft support article: https://support.microsoft.com/kb/813514.

0x800CCC0E – This error occurs when the ISP blocks required email ports. More information is available in the Microsoft documentation: https://support.microsoft.com/kb/191687.

0x800CCC0F – This error can have multiple causes, including local firewalls. Check the Microsoft support article for troubleshooting steps: https://support.microsoft.com/kb/813514.

0x800CCC0B – Common fixes for this error are provided in the Microsoft documentation: http://support.microsoft.com/kb/827349.

Switch the Outgoing Port from 25 to 26, as many ISPs block Port 25 to prevent spam.
Temporarily disable antivirus or firewall software to eliminate potential interference.
If problems persist, try using your ISP’s outgoing mail server.
Verify that your internet connection is stable and working properly.
Double-check the email server settings and ensure they are correctly configured.

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How to Open Outlook in Safe Mode

admin — Thu, 13 Feb 2025 10:44:45 +0000

This guide explains how to launch Outlook in safe mode if it fails to open correctly or if certain windows are unresponsive. Safe mode can also be useful if settings freeze when making changes, you suspect a recently installed add-in may contain malware, or if features and windows are not functioning as expected. These instructions apply to Outlook 365 and Outlook versions from 2019 to 2020.

How to Launch Outlook in Safe Mode via the Outlook Shortcut

To launch Outlook in safe mode, press and hold the Ctrl key while clicking the Outlook shortcut. When the warning dialogue box appears, confirm by selecting Yes.

Launch Outlook in Safe Mode via the Command Line

An alternative method to launch Outlook in safe mode is through the Command Prompt:

Press Win + R to open the Run dialogue box, or type Run in the Windows search bar and press Enter.

In the Run dialogue box, type the following command and click OK:

In the Choose Profile window, select the default Outlook profile and click OK to open it.

Outlook should now start in safe mode.

How to Create a Shortcut for Opening Outlook in Safe Mode

To quickly open Outlook in safe mode without repeating these steps, create a dedicated Outlook safe mode shortcut.

Right-click or press and hold on a blank area of the desktop.

Select New > Shortcut.

Type the full path to Outlook.exe, then add /safe at the end of the path, and click Next.

Enter a descriptive name for the shortcut, such as Outlook Safe Mode.

Select Finish to create the shortcut to Outlook in Safe Mode and close the window.

To disable Safe Mode in Outlook, double-click or double-tap the regular Outlook shortcut you normally use. Safe Mode is only activated if you use one of the methods outlined on this page.

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How to Backup Microsoft Outlook Emails on Mac

admin — Wed, 12 Feb 2025 14:17:28 +0000

Outlook for Mac enables users to back up their emails in a similar way to Windows, although the steps may vary due to the platform differences. The backup is saved as a .olm file, which can include emails, contacts, and calendar events.

You can backup your Outlook emails to your Mac computer in the following steps:

Open the Outlook application on your Mac.
Go to the top menu bar, click on Tools, and then choose Export.

In the What do you want to export? section of the navigation pane, select Emails and click Continue.

Note: Outlook may ask you to choose a format. For most backups, the .olm format is recommended.

Choose a location on your Mac to save the backup file.

Click Finish to begin the export/backup process.

To enable AutoArchiving, stay in the File menu, select Options, and then click Advanced.

Method 2: Backup Outlook Emails to a Flash Drive/USB

Backing up your emails to an external device, such as a flash drive or an external hard drive, is a convenient way to store an offline copy of all your emails.

This is particularly useful when switching between computers or protecting against unexpected issues. The process of backing up Outlook emails to an external device on Mac is the same as backing up to other storage devices.

To back up your Outlook emails to an external device, follow the steps in How to Backup Outlook Emails on Your Mac and copy the .olm file to your external device for safekeeping.

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How to Backup Microsoft Outlook Emails Automatically

admin — Thu, 06 Feb 2025 11:10:57 +0000

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If you’re looking to safeguard your important email data, setting up automatic backups in Microsoft Outlook is an essential step. This guide will walk you through a straightforward process to create Outlook Data Files (PST) and enable AutoArchiving, ensuring your emails are securely backed up and easy to retrieve whenever needed.

Automatically backing up your Outlook emails is a sensible way to safeguard your data. Here’s a simple guide to setting up automatic backups in Outlook:

1. To create an Outlook Data File (PST), open Outlook and go to the File menu.

2. Automatically backing up your Outlook emails is a sensible way to safeguard your data. Here’s a simple guide to setting up automatic backups in Outlook:

To create an Outlook Data File (PST), open Outlook and go to the File menu.

3. Click Settings once more, then navigate to the Data Files tab.

4. Click Add to generate a new PST file, then follow the prompts to name and save it.

5. To enable AutoArchiving, stay in the File menu, select Options, and then click Advanced.

6. Select AutoArchive Settings.

7. Choose how frequently you want AutoArchive to run and configure other preferences, such as the age of items before they are archived.

8. Make sure the Move old items to option is set to the PST file you created.

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How to fix error 0x800ccc0f in Microsoft Outlook

admin — Thu, 23 Jan 2025 15:00:09 +0000

Error code 0x800ccc0f commonly occurs when sending or receiving SMTP-based emails, as Outlook is unable to connect to the mail server. This issue can arise in MS Outlook versions 2019, 2016, 2013, 2010, and 2007 due to a connection disruption caused by firewall settings or a corrupted OST file. In this guide, we outline a few manual methods to troubleshoot the Outlook sending error 0x800ccc0f and restore server connectivity. Additionally, we discuss an effective solution to recover mailbox items if the error is due to a damaged OST file.

The error 0x800ccc0f typically appears when sending or receiving emails in Outlook. This unexpected error can occur suddenly and become a major inconvenience for any user. At first glance, such cryptic error codes can be hard to understand.

Outlook is often affected by these complex issues, which can disrupt email communication. However, it is crucial for users to be aware of such errors so they can be resolved promptly.

In this article, we discuss the error code ‘0x800ccc0f’, its possible causes, and the methods to troubleshoot and resolve it. By following this guide, you can fix the 0x800ccc0f error in Outlook and restore normal email functionality.

About Outlook Error 0x800ccc0f

When using Outlook, if the SMTP-based email send/receive operation fails, users may encounter the following error message:

“Sending / Receiving reported error (0x800CCC0F): The connection to the server was interrupted. If the problem persists, contact your server administrator or Internet Service Provider (ISP).

This error can occur suddenly, without any prior warning or symptoms, making it quite startling. To resolve the 0x800ccc0f error, you must identify the underlying cause and completely eliminate it.

Method 1: Check for Connectivity Issues

First, verify the machine’s connection to the Exchange server. Ensure both the internet and access gateway connections are properly configured.

Method 2: Disable Antivirus and Firewall

Both antivirus programs and firewalls can block email communication. To troubleshoot, temporarily disable your antivirus and Windows Firewall, following these steps:

Open Settings > Update & Security > Windows Security.
Go to Firewall & Network Protection and disable the firewall for all networks.
If disabling the firewall resolves the error, add the correct POP and SMTP server information in Outlook.

Method 3: Check Outlook Profile Settings

If your default Outlook profile settings are incorrect, correct or recreate the profile. Deleting the existing profile and creating a new one might resolve the error.

Method 4: Clear Suspicious Emails from Outlook

Emails with suspicious attachments or a cluttered Outbox can trigger the error. Delete any questionable emails or clear the Outbox, then try sending an email again.

Method 5: Verify Router’s MTU Settings

The router’s Maximum Transmission Unit (MTU) size may affect email transmission. Check the MTU settings and adjust as needed, or contact your router manufacturer for assistance.

Method 6: Start Outlook in Safe Mode

Launch Outlook in Safe Mode by pressing Windows key + R, typing outlook.exe /safe, and pressing Enter. This disables add-ins, which may be the cause of the error. If this resolves the issue, identify and disable the faulty add-in.

Method 7: Use Inbox Repair Tool

If none of the previous methods work, damage to your Outlook data file (OST) may be the cause. Use the built-in Inbox Repair Tool (ScanPST.exe) to scan and repair the OST file.

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How to send emails in HTML in RoundCube

admin — Wed, 14 Aug 2024 13:15:01 +0000

Enhancing your messages is much simpler and more effective with the use of HTML emails. While plain text emails are straightforward, HTML provides a great way to add a vibrant touch to your communication.

1. Login to your Web Mail.

2. Select OPEN.

3. Once opened, please select the SETTINGS link.

4. Now select PREFERENCES then COMPOSING MESSAGES.

5. Set Compose HTML messages to always and select save.

6. Once saved, it will show Successfully Saved.

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How to create an auto-reply message on RoundCube

admin — Tue, 02 Jul 2024 13:07:29 +0000

Roundcube is a robust, free, open-source webmail solution featuring a desktop-like user interface. It is easy to install and configure, running smoothly on a standard LAMPP server setup.

1. Log in to Webmail.

2. Click the Autoresponders option

3. Select Add Autoresponder

3. Select your Character set.

4. Select the interval between your automated response and the email being received.

5. Input who the email is by.

6. Input the Subject of the email

7. Input the main body of the email

8. Press Create and the automated email is now set-up

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How to change your email password in RoundCube

admin — Tue, 02 Jul 2024 10:33:03 +0000

Changing your password in Roundcube is a simple process that enhances your email security. Follow these steps to update your password quickly and easily.

1. Log in to Webmail.

2. Click the Webmail Home icon.

3. Navigate to the Edit Your Settings section on the webmail home page, then click on Password & Security.

In the following screen:

Enter your new password and confirm it.
Alternatively, click the password generator button to create a strong password for you to copy and use.
Afterwards, click Save to finalize the changes.

That’s it! Your email password has been successfully changed.

If your email account is set up on other devices like phones and computers, remember to update the password in the email settings on those devices as well.

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Export Outlook Emails in a Specific Date Range to a PST File

admin — Wed, 05 Jun 2024 14:41:14 +0000

Do you want to learn how to export Outlook emails by date and time? Many of our readers have been asking about this. Outlook is likely the most widely used mail client for businesses worldwide. You’re here because you want to export emails from a specific date and time range. Let’s say you want to export emails sent between 1 January 2023 and 23 May 2023. How do you choose the correct date range?

How to choose a date range when exporting Outlook emails

Here’s how to export Outlook emails by date and time:

1. Open Outlook

2. click on File.

3. Choose Open & Export.

4. Click on

5. Import/Export.

6. Select Export to a file and click Next.

7. Select Outlook Data File (.pst) and click

8. Next. Choose the folder to export from (e.g., Inbox) and click

9. Next. Click on the Filter button. Go to the Advanced tab.
Under Define more criteria, enter Received.
Enter your specific date range (e.g., 2023/01/01 to 2023/01/04).

10. Click Add to List.

11. Click OK and then

12. Next. Decide whether to export duplicate emails (in this case, select not to export duplicates).

13. Click Next and then Finish.

14. Choose a folder for the export and name the file.

15. Click Finish.

16. Optionally, add a password to the file.

Export to Excel Files

In the Outlook Mail pane, click in the search box. Type “received:2016/8/20..2016/8/29” in the search box. Adjust the date range as needed.

3. After the emails in the date range appear in the mail list, select all of them by clicking on one email and pressing “Ctrl + A”. Then right-click the selected emails and choose “Copy”. 4. Open MS Excel and create a new workbook. 5. Click on cell A1 and press “Ctrl + V” to paste the copied search results. The emails will be listed under the same columns as in Outlook.

6. Finally save the workbook.

Export to PST Files

1. At the beginning, go to “File” > “Open” > “Import”.

2. In the “Import and Export Wizard” dialog box, select “Export to a file” and click “Next”.

3. In the “Export to a file” screen, select “Outlook Data File (.pst)” and click “Next”.

4. In the “Export Outlook Data File” screen, select the “Inbox” folder and click the “Filter” button. 5. In the new popup dialog box of “Filter,” switch to the “Advanced” tab. Set “Fields” to “Received” by clicking “Field” > “All Mail fields” > “Received”. In “Conditions,” select “between”. In “Value,” enter “2016/8/20 and 2016/8/29” or your desired date range. Click “Add to List” and then press the “OK” button.

6. You will return to the “Export Outlook Data File” window. Click the “Next” button.

7. Click the “Browse” button to specify the location to save the exported PST file and name it.

8. Finally, click the “Finish” button. A small dialog box will pop up, asking you to create a password for the new Outlook file. You can decide whether to set a password according to your needs.

You have successfully exported the emails within the specified date range to a separate PST file, located in your designated destination folder. Deleting the exported emails from the original PST file can help reduce its size, thereby lowering the risk of PST corruption.

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Backup or Export MS Outlook emails to PST

admin — Wed, 05 Jun 2024 12:40:05 +0000

If you use email for work, you likely have an Exchange or IMAP account. These servers automatically archive your emails for access anytime, anywhere. For Exchange accounts, consult your admin on accessing archived emails.

To back up message folders locally while keeping them on the server, use Auto Archive to move or delete older items automatically, or export items to a .pst file for later restoration and importing.

1. Select File > Open & Export > Import/Export.

2. Select Export to a file, and then select Next.

3. Select Outlook Data File (.pst), and select Next.

4. Select the mail folder you want to back up and select Next.

5. Choose a location and name for your backup file, and then select Finish.

6. To ensure no one can access your files, enter and confirm a password, then select OK.

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